The second-hand marketplace Members Voice Displeasure Regarding Size Changes
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its size classifications for female and kids' apparel without notifying all users about the change.
Online Platforms Response
Numerous buyers and vendors are posting online stating that platform listings now display a different size category than originally posted due to the recalibration.
The company said the updated approach better aligns with other platforms.
The platform has recommended to check their listings and manually change the size where appropriate, causing user dissatisfaction.
Size Classification Updates
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods after backlash from users.
